Hong Kong Taxi

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There are 3 main types of Hong Kong Taxi in Hong Kong, namely Urban Taxis, New Territories Taxis and Lantau Taxis, each has their serviceable area and fare structure.You have to know which taxi can bring you to your destination. Locals usually call them by the color, for instance, red taxi is referring to Urban taxis. Taxi in Hong Kong normally can carry up to 5 passengers, some can carry 4.

There is a very strict law which states clearly how much a taxi driver can charge their passengers, no more no less, tips are not expected.

 

Kowloon_Taxi

Urban Taxis (Red Taxis) is the most common type of taxi and can operate in most area in Hong Kong except Tung Chung Road and roads in South Lantau. However it’s fare is also highest among the 3 types of taxies.

Item Fare
First 2 km HK$22
Every subsequent 200 meters or every 1 minute waiting time HK$1.6 before fare reachesHK$78;HK$1 after fare reachesHK$78
Every piece of baggage (except those can be carried inside passenger compartment) HK$5 (taxi drivers don't always charge baggage fee even the needed to be put in trunk)
Every animal or bird HK$5
Wheelchairs and crutches carried by disable Free
Hiring through telephone booking HK$5
Cross-Harbour Tunnel Surcharge HK$10 + HK$10 (return toll,waive if hiring beings from a cross-harbour taxi stand or final destination is not on the opposite side of the harbour)
Eastern Harbour Crossing HK$25 + HK$15 (return toll,waive if hiring beings from a cross-harbour taxi stand or final destination is not on the opposite side of the harbour)
Western Harbour Crossing HK$55 + HK$15 (return toll,waive if hiring beings from a cross-harbour taxi stand or final destination is not on the opposite side of the harbour)
Lantau Link Surcharge HK$30
Others Toll Tunnels Amount of too paid by driver,you may find full list of toll rates here

 

 

NewTerritories_Taxi

New Territories Taxis (Green Taxis) mainly operate in the north-east part and north0western part of New Territories, including Tuen Mun, Yuen Long, Tai Po, North District, Sha Tin, Tsuen Wan, Kawi Tsing and Sai Kung District. They are also allowed to carry passengers to/from below destinations

  • Tsuen Wan MTR Station
  • Prince of Wales Hospital
  • Sha Tin Race Course
  • Shun Lee Estate
  • Tsing Yi AR Station
  • Hang Hau MTR Station
  • Shenzhen Bay Port (Hong Kong Port Area)
  • Hong Kong Disneyland
  • Hong Kong International Airport Passenger Terminals 1 and 2
Item Fare
First 2 km HK$18.6
Every subsequent 200 meters or every 1 minute waiting time HK$1.4 before fare reachesHK$60.5;HK$1 after fare reachesHK$60.5
Every piece of baggage (except those can be carried inside passenger compartment) HK$5 (taxi drivers don't always charge baggage fee even the needed to be put in trunk)
Every animal or bird HK$5
Wheelchairs and crutches carried by disable Free
Hiring through telephone booking HK$5
Lantau Link Surcharge HK$30
Others Toll Tunnels Amount of too paid by driver,you may find full list of toll rates here

 

 

Lantau_Taxi

Lantau Taxi only operations on Lantau Isand and Chek Lap Kok and won’t see it often.

Item Fare
First 2 km HK$17
Every subsequent 200 meters or every 1 minute waiting time HK$1.4 before fare reachesHK$143;HK$1.2 after fare reachesHK$143
Every piece of baggage (except those can be carried inside passenger compartment) HK$5 (taxi drivers don't always charge baggage fee even the needed to be put in trunk)
Every animal or bird HK$5
Wheelchairs and crutches carried by disable Free
Hiring through telephone booking HK$5

 

Useful Tips

  • Most taxi accept cash only
  • Price on taximeter does not include surcharges like tunnel toll fees and baggages fee until the Taxi driver manually add the cost in by clicking the taximeter
  • It is not an offence even if the driver cannot give change to $500 or $1000 notes, however $500 should be fine in most cases
  • Passengers are required to wear seat belt or the driver can refuse to accept the hire
  • Smoking, eating or drinking are not allowed
  • Taxi driver usually provide receipt only upon request, if the receipt is unclear or receipt printing device fail you can ask for a hand-written receipt, below is a sample receipt
    taxi-receipt-sample

 

How to Get a Taxi

  1. On the street
    1. You can get a taxi anywhere in Hong Kong except certain restricted zone (very few), just wave your hand when you see an empty taxi with the “FOR HIRE” sign up, or the light box on top is on.

    taxi-for-hire hong-kong-taxi-for-hire

  2. Taxi Stands
    1. You can also find a taxi at the Taxi Stands, note that some Taxi Stands are for Cross-harbour trips only.

    cross-harbour-taxi-stand

  3. Taxi Hiring App
    It is easy to find an taxi hiring app simply by searching “Hong Kong Taxi” on Apple App Store and Google Play. We recommend this Taxi App by SS Ventures, it is very popular with one reason – discount
    85taxi http://www.triptohongkong.com/wp-content/uploads/2015/10/85taxi-300x295.png 300w http://www.triptohongkong.com/wp-content/uploads/2015/10/85taxi-70x70.png 70w" sizes="(max-width: 159px) 100vw 159px" /> icon_appstore85-taxi-apple icon_googleplay85taxi-google
  4. By Phone
    You can get a taxi by phone via (852) 5477 7776 or (852) 6767 6732, these are hotline for discounted taxis but there are many other numbers. You can also to get a number from your hotel.

 

Discounted Taxi

By law, driver has to charge passengers based on taximeter, no more no less, but who don’t like discount? Discounted taxi has been there for a while and there is no reason for the Government to outlaw them. The normal discount rate is 15% off and only eligible to those who hire taxi via hiring app mentioned above or by certain phone number. You can even negotiate the fare when you are heading to the airport from city. Note that it would be hard to call a taxi from the airport to city with discount.

 

Change Shift

Hong Kong taxi drivers usually change shift at 4:30am-6:00am and 4:00pm-6:00pm, during those period it would be hard to catch a taxi even with hiring app or hotline, especially if you are having a long ride or cross-harbour ride. Try to avoid those period if you are in hurry (especially if you are going to the airport), either leave earlier (e.g. before 3am/3pm) or later (after 6).

 

Don’t be scared with the number of phones the driver has…

hong kong taxi driver phone

Well…life is hard…in order to get more passengers many taxi drivers will install taxi hiring app on many phones hence they can get the most order possible…although it’s rare to have as many as the photo above, many drivers has at least 3-4 phones…and they are likely to be using it while “driving”, by saying “driving” I mean the taxi is actually moving…but don’t get scared…they are the master of multi-tasking…but if you really have concern you can ask them to focus on driving…nicely…

Taxi Scam

Like any other city in the world Hong Kong has taxi scam. Common ways including overcharge, use less direct route and the Taxi Window Smash scam. The chance of getting counterfeit banknotes and other illegal acts are minimal.

  • Taxi Window Smash
    How to scam: due to design fault lowering the window to a certain point can cause it to shatter when the door closes, and the taxi driver will ask you for money
    How to avoid:
  • Overcharge, less direct route
    How to avoid: We recommend Road Road Guide as taxi cost reference. You don’t really need to know the most direct route as long as your fair isn’t too far from the fare you get from Road Road Guide

 

How to Lodge Complaint

If you think you fall into taxi scam or you are upset and want to lodge a complain, you will need to note down the followings

  1. Registration number (car plate no.), many try to note down car plate after getting off, but in fact there is a registration mark plate inside the taxi compartment
    taxi-plate-1taxi-plate-2
  2. Driver’s name, can be found on Taxi Driver Identity Plate in the front
    taxi-identity-plate-1
  3. Date, Time and Place (route) of the incident

You can then make your complaints to the followings

  1. Transport Complaints Unit
    Hotline: (852) 2889 9999
    Fax: (852) 2577 1858
    Website: http://www.info.gov.hk/tcu
    Email: info@tcu.gov.hk
    Mailing address: 21/F, Murray Building, Garden Road, Central, Hong Kong
  2. Police
    Hotline: (852) 2527 7177
    You can also head to any police officer or police station
  3. Hong Kong Tourism Board
    Hotline: 2508 1234

 

Wheelchair

If you or your buddy uses wheelchair and you want a hassle free taxi ride, you may consider SynCab, a premium kind of taxi in Hong Kong which offers in-car wifi, wheelchair ramp and sitting.

syncab

You can rent SynCab on the road (if it’s available), via app or by calling (852) 8191 1219. It has Red and Green taxi and the fare is exactly the same as any ordinary taxi. If you book it via app or phone, however, will have to pay HK$60 per ride. It is operated in a small scale and the company has only about 50 taxis running.

 
syncab-appleAppStoresyncab-googleplay

 

 

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